Last Updated: July 2024

At Basil Stays, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, goa.basilstays.com. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

• Personal Information: We may collect personal information such as your name, email address, phone number, and payment information when you make a booking or fill out a form on our website.
• Non-Personal Information: We may collect non-personal information such as your browser type, operating system, and IP address to improve our website’s functionality.

2. How We Use Your Information

We use the information we collect in the following ways:

• To Process Bookings: To manage your reservations and provide customer support.
• To Improve Our Services: To personalize your experience and respond to your individual needs.
• To Send Periodic Emails: To send you information and updates pertaining to your booking, as well as occasional company news, updates, promotions, and related service information.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information when you place a booking or enter, submit, or access your personal information. These measures include encryption, firewalls, and secure socket layer (SSL) technology.

4. Cookies

Our website uses cookies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings.

5. Disclosure of Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

6. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

7. Your Consent

By using our site, you consent to our website’s privacy policy.

8. Changes to Our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date above. Changes to the policy will apply only to information collected after the date of the change.

9. Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below:

Basil Stays
1st Floor, Shop No. 59-61,
Alfran Plaza, MG Road,
Panaji – 403001
Goa, India
Email: [email protected]